Refund policy
Refund Policy – Vogla
At Vogla, we want you to love your purchase. If for any reason you’re not satisfied, you may request a return within 7 days of receiving your order.
Eligibility for Returns
To be eligible, your item must be:
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In the same condition in which you received it
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Unworn or unused
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With original tags and packaging
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Accompanied by the receipt or proof of purchase
How to Start a Return
To request a return, please contact us at vogla@voglastore.com. If your return is accepted, we’ll send you a prepaid return shipping label along with detailed instructions.
⚠️ Returns sent back without first requesting approval will not be accepted.
Return Address:
17791 SW 41st St, Miramar, FL, 33029
Damages or Issues
Please check your order upon delivery. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
We do not accept returns on:
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Sale items
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Gift cards
Final Sale Items – No Refunds or Exchanges
Items purchased at 50% OFF or marked as FINAL SALE are not eligible for returns, refunds, exchanges, or store credit.
All discounted products in this category are considered final sale, and once the order is completed, it cannot be modified or canceled.
We strongly recommend reviewing product details, sizing information, and descriptions carefully before placing your order. If you have any questions prior to purchasing, our customer support team is happy to assist.
Exchanges
For exchanges, the fastest way is to return your original item and place a new order once your return has been approved.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, a refund will be processed to your original payment method within 10 business days.
Please note: Your bank or credit card company may require additional time to post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at vogla@voglastore.com.